Terms of use
Last Updated: 04/14/2025 Welcome to 321 Delivered (hereinafter referred to as "Company," "we," "us," or "our"). By accessing or using our website (the “Site”), or by engaging any of our services (collectively, the “Services”), you (“User,” “Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or Services.
1. Scope of Services
1.1 Package Delivery
We provide secured delivery of personal and business packages, documents, and other items as detailed on our Site.
1. Scope of Services
1.1 Package Delivery
We provide secured delivery of personal and business packages, documents, and other items as detailed on our Site.
1.2 Process Serving
We provide professional process serving services, delivering legal documents to the intended recipients in accordance with applicable laws and regulations.
We provide professional process serving services, delivering legal documents to the intended recipients in accordance with applicable laws and regulations.
1.3 Limitations
While we strive to provide timely and accurate deliveries, we do not guarantee specific delivery times due to unforeseen circumstances such as traffic, weather, or recipient unavailability.
2. Eligibility and Compliance
2.1 Legal Capacity
By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
While we strive to provide timely and accurate deliveries, we do not guarantee specific delivery times due to unforeseen circumstances such as traffic, weather, or recipient unavailability.
2. Eligibility and Compliance
2.1 Legal Capacity
By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2.2 Compliance with Laws
You agree to comply with all applicable laws, regulations, and court orders related to your use of our Services.
3. Account Registration (If Applicable)
3.1 Account Creation
You may be required to create an account or provide personal information to request quotes, place orders, or use certain features of our Site.
You agree to comply with all applicable laws, regulations, and court orders related to your use of our Services.
3. Account Registration (If Applicable)
3.1 Account Creation
You may be required to create an account or provide personal information to request quotes, place orders, or use certain features of our Site.
3.2 Security of Account
You are responsible for maintaining the confidentiality of your account login credentials. You agree to promptly notify us of any unauthorized use of your account.
4. Quotes, Fees, and Payment
4.1 Quotes
We offer quotes based on the information you provide regarding location, distance, urgency, type of item, and any additional fees outlined on our Pricing page. Quotes are subject to change if the information provided is inaccurate or if additional services are requested.
You are responsible for maintaining the confidentiality of your account login credentials. You agree to promptly notify us of any unauthorized use of your account.
4. Quotes, Fees, and Payment
4.1 Quotes
We offer quotes based on the information you provide regarding location, distance, urgency, type of item, and any additional fees outlined on our Pricing page. Quotes are subject to change if the information provided is inaccurate or if additional services are requested.
4.2 Payment
Payment must be made via the accepted methods listed on our Site (e.g., credit card, PayPal, invoice, etc.). Full payment is typically required before or upon initiation of Services.
Payment must be made via the accepted methods listed on our Site (e.g., credit card, PayPal, invoice, etc.). Full payment is typically required before or upon initiation of Services.
4.3 Additional Fees
Certain situations may incur additional fees as outlined in our Pricing information (e.g., wait time, tolls, after-hours deliveries, failed delivery attempts). You agree to pay any additional charges that are reasonably incurred during the provision of Services.
Certain situations may incur additional fees as outlined in our Pricing information (e.g., wait time, tolls, after-hours deliveries, failed delivery attempts). You agree to pay any additional charges that are reasonably incurred during the provision of Services.
4.4 Refunds
Refund eligibility is determined on a case-by-case basis, depending on the circumstances of the delivery or process serve. If a delivery or serve cannot be completed due to inaccurate or incomplete information provided by you, or due to the recipient’s non-cooperation, partial or no refunds may apply.
5. Your Responsibilities
5.1 Accurate Information
You must provide accurate and complete information regarding addresses, contact details, and any special instructions. Failure to do so may result in delayed or failed delivery, additional fees, or cancellation.
Refund eligibility is determined on a case-by-case basis, depending on the circumstances of the delivery or process serve. If a delivery or serve cannot be completed due to inaccurate or incomplete information provided by you, or due to the recipient’s non-cooperation, partial or no refunds may apply.
5. Your Responsibilities
5.1 Accurate Information
You must provide accurate and complete information regarding addresses, contact details, and any special instructions. Failure to do so may result in delayed or failed delivery, additional fees, or cancellation.
5.2 Packaging and Preparation
For package delivery, you are responsible for ensuring your item is securely packaged and labeled. We are not liable for damage arising from inadequate or improper packaging.
For package delivery, you are responsible for ensuring your item is securely packaged and labeled. We are not liable for damage arising from inadequate or improper packaging.
5.3 Lawful Contents
You represent and warrant that any item delivered through our Services is lawful and does not violate any federal, state, or local regulations. We reserve the right to refuse delivery of prohibited items (e.g., illegal substances, hazardous materials, firearms without proper documentation, etc.).
6. Process Serving Provisions
6.1 Legal Compliance
We follow state and federal rules regarding service of process. However, it is your responsibility to ensure the documents we serve are legally valid and that you comply with any applicable court requirements.
You represent and warrant that any item delivered through our Services is lawful and does not violate any federal, state, or local regulations. We reserve the right to refuse delivery of prohibited items (e.g., illegal substances, hazardous materials, firearms without proper documentation, etc.).
6. Process Serving Provisions
6.1 Legal Compliance
We follow state and federal rules regarding service of process. However, it is your responsibility to ensure the documents we serve are legally valid and that you comply with any applicable court requirements.
6.2 Attempts and Reporting
We will make the number of delivery attempts outlined in our Pricing or Service Agreement. If the recipient cannot be served within that number of attempts, you may incur additional charges for further attempts.
We will make the number of delivery attempts outlined in our Pricing or Service Agreement. If the recipient cannot be served within that number of attempts, you may incur additional charges for further attempts.
6.3 Affidavit of Service
Upon successful service, we will provide proof of service or an affidavit as required by law or requested by the Client. Any notarization fees or court filing fees are your responsibility unless otherwise agreed.
7. Disclaimer of Warranties
Our Services are provided “as is” and “as available,” without warranty of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or secure access to our Site or Services.
8. Limitation of Liability
To the fullest extent permitted by law, in no event shall 321 Delivered (including its employees, agents, directors, affiliates, or contractors) be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services, including but not limited to loss of profit, loss of data, personal injury, or property damage, even if advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless 321 Delivered and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, losses, damages, or expenses (including attorney’s fees) arising out of or in any way connected with (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any law or regulation.
10. Confidentiality and Privacy
We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy. You acknowledge that by using our Services, you consent to the collection and use of your data as set forth in our Privacy Policy.
11. Intellectual Property
All content on our Site, including text, graphics, logos, and designs, is the exclusive property of 321 Delivered or its licensors and may not be copied, reproduced, or used without prior written permission.
12. Termination
We reserve the right to terminate or suspend your access to the Site or Services at our sole discretion, without notice, if we believe you have violated these Terms or engaged in conduct that harms our business or users.
13. Modifications to the Terms
We may update or modify these Terms at any time. Any changes will be effective when we post the updated Terms on our Site. Your continued use of the Site or Services after the posting of any modifications constitutes your acceptance of those changes.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Kaufman County, Texas, and you consent to the personal jurisdiction and venue therein.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with any separate agreements or policies referenced herein, constitute the entire agreement between you and 321 Delivered regarding the use of our Site and Services and supersede any prior or contemporaneous understandings or agreements.
17. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
support@321delivered.com
Acknowledgment
By using our Site or Services, you acknowledge that you have read and agree to these Terms of Service.
Upon successful service, we will provide proof of service or an affidavit as required by law or requested by the Client. Any notarization fees or court filing fees are your responsibility unless otherwise agreed.
7. Disclaimer of Warranties
Our Services are provided “as is” and “as available,” without warranty of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or secure access to our Site or Services.
8. Limitation of Liability
To the fullest extent permitted by law, in no event shall 321 Delivered (including its employees, agents, directors, affiliates, or contractors) be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services, including but not limited to loss of profit, loss of data, personal injury, or property damage, even if advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless 321 Delivered and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, losses, damages, or expenses (including attorney’s fees) arising out of or in any way connected with (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any law or regulation.
10. Confidentiality and Privacy
We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy. You acknowledge that by using our Services, you consent to the collection and use of your data as set forth in our Privacy Policy.
11. Intellectual Property
All content on our Site, including text, graphics, logos, and designs, is the exclusive property of 321 Delivered or its licensors and may not be copied, reproduced, or used without prior written permission.
12. Termination
We reserve the right to terminate or suspend your access to the Site or Services at our sole discretion, without notice, if we believe you have violated these Terms or engaged in conduct that harms our business or users.
13. Modifications to the Terms
We may update or modify these Terms at any time. Any changes will be effective when we post the updated Terms on our Site. Your continued use of the Site or Services after the posting of any modifications constitutes your acceptance of those changes.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Kaufman County, Texas, and you consent to the personal jurisdiction and venue therein.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with any separate agreements or policies referenced herein, constitute the entire agreement between you and 321 Delivered regarding the use of our Site and Services and supersede any prior or contemporaneous understandings or agreements.
17. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
support@321delivered.com
Acknowledgment
By using our Site or Services, you acknowledge that you have read and agree to these Terms of Service.